We feel the Charter difference.
Residents at The Cottages of Perry Hall will give it to you straight: Each day offers something new, but being treated with compassion and quality care is tried and true.
Read testimonials from residents and their loved ones to get a better understanding of how Charter stands out from other senior living communities.
– Samantha Dickel, Community Member
– Cassie Miller, Referral Partner
“From the outset, I knew The Cottages was really the only place where my mom could possibly make the transition to assisted living. The facility is just lovely (visitors often commented that THEY wanted to move in!) – it’s in a quiet, wooded area, with lots of light in the open dining/kitchen/living area. Mom often enjoyed relaxing on the beautiful deck where she could watch the deer graze and play beyond the trees. The directors not only do everything possible to keep the place running well, but they keep tabs on how each resident is doing, and they are both responsive and proactive when it comes to communication with families and addressing individual concerns. Finally, the staff is incredible. So many of the folks who worked with my mother got to know her very well – they were able to joke with her, get her to talk about herself, and distract her when necessary to help her eat, take her meds, or join in an activity – which was so important not just to her happiness but to the quality of her care. In an industry where it can be hard to attract and retain committed professionals, The Cottages has many caregivers who treated my family like their own. My young son and small dog enjoyed every visit with their Granny and her fellow residents as well. I will always be grateful for the love and care my mom received at The Cottages.”
– Rebecca B, Family Member of Resident
“Beautiful cottages in a peaceful setting with lots of trees. Kim Murphy gave our tour. She was very welcoming, professional, knowledgeable, and didn’t mind answering our many questions. The cottages were clean and tidy. Most of the facility has been recently updated. The nautical decor, beautiful gray wood plank-like floors, and soothing light-colored fresh paint left us feeling calm. The staff takes the residents out to restaurants, movies and shopping. The rent here includes basic TV in your room (you provide the TV) and free table phone in your room. Laundry is free. We found the fees here very fair and a little under the market norm. Thanking God we found this place for our mom.”
– Marsha P., Family Member of Resident
“I do not work at The Cottages of Perry Hall. I am a hospice nurse educator who comes in to provide education for the team at The Cottages. I have also spent time with family members of the residents who live here. One thing I hear from family members, often, is that they know that their loved one is not only cared for by the team but loved by them as well. This is so important, and it warms my heart.”
– Community Member
“I have a warm place in my heart not only for this team but also for the Executive Director. Kim Murphy not only loves what she does, but she extends this love to every resident and their family members. She has created an environment that feels like home for those who live here and for those who visit their loved ones as well.”
– Terry C., Family Member of Resident
– Karen D., Former Employee
– Dawn K., Family Member of Resident
“My father was a resident in the Memory Care Unit for three years until his passing. During that time, my mom visited him almost daily, and we saw the wonderful care, concern and even love he received by the amazing staff. Our family is very happy we chose The Cottages and would recommend this community to anyone who can no longer care for their loved ones.”
– Ken A., Family Member of Resident
– Monica M., Family Member of Resident